Testimonials

To All Potential Home Buyers,
My partner and I were both first time homebuyers, and recently purchased a new home with the help of Willo and her team. As first time home buyers we did not know what we were in for or how to start the whole process of buying a home. We did a LOT of research, and met a lot of real-estate agents while attempting to go at it alone. We realized quickly that we needed help. However, we found real-estate agents irritating and phony. Preamble: I have a black and white personality, limited time, and short patience. We finally came across The Ruth & David Group website and were impressed by what was conveyed – they seemed personable and experienced. Best decision we could have made!! Willo is a superhero in our eyes and in what seems to be saturated market of real-estate agents – we consider her a rare find.
5 reasons why we will stick with Willo for life:
1. She made us feel like we were her only clients – My partner is a business owner and knows this is no easy task. In fact he is still perplexed as to how Willo managed to do it. I cannot stress enough that this is the MOST IMPORTANT trait you are looking for in a real estate agent because you snooze you lose when it comes to the battle of the properties.
2. She listens – You tell Willo something once and she gets it.
3. She is efficient and timely – She was quick, almost immediate, in her responses to our emails, texts, or phone calls.
4. She is competitive – She strives to be the best in whatever she does and it shows. If we were interested in a property we had a viewing ASAP. We were always happy to have her at an open house with us because she dominated the floor.
5. She is knowledgeable – Sadly we went to many viewings where the listing agent knew nothing about the property they were selling or had their facts wrong. Willo was always on the ball, kept them on their toes, researched the property and the area extensively before we arrived, and asked questions we would have forgot to ask otherwise. Willo does not “wing it” – if she does not know the answer she owns up to it and finds out what the answer is. Willo’s honesty was always appreciated.
We could not be happier with the service received from Willo and her team. We have so much trust in their competency to deliver the best customer service in Greater Vancouver.

You made this process so easy for us!! Thank you for all your help in selling our house.

One could come up with many adjectives to describe the level of service you get from The Ruth & David Group…knowledgeable, professional, responsive, timely, but most of all personable. The whole group exudes a feeling of caring for the client, and therefore go out of their way to make sure you are taken care of at every moment throughout the whole stressful process of selling your home. Their strategy to get the best outcome for you works, and we would not hesitate to strongly recommend their services, especially on the east side of Vancouver.

Buying or selling a house can be a very scary thing (especially in Vancouver)……so emotionally charged, with so many real consequences. I used Ruth and David for both. They were knowledgeable, professional and have integrity with no pressure. They put my needs first, not their commission. I have now landed in the right place, largely to do with their help. It’s a very big life decision and to Ruth and David I will always be sincerely thankful.

Ruth, David and the team are fantastic. They came in listening and giving honest, straightforward advice. We went in with a plan, and when we wanted to change it part way through the process Ruth and David gave us an open and frank conversation on the pros and cons of the change. Despite not agreeing entirely with the direction we wanted to go, they provided full hearted support. They were patient, when we had cold feet regarding the sale. We also faced unusual challenges during the sale, however Ruth and David had the contacts and knowledge to resolve the issues. These are not the usual realtors. They are knowledgeable, personable, and have the experience to get the job done, and do so with integrity. We highly recommend this team. They helped us become the dirftless world travellers we always dreamed of. Thanks!

If you’re looking under the Testimonials segment of Ruth & David’s website, you’re already on your way to making a very good decision. Here’s a little bit on why we went with them and why we believe it was truly a great decision. We are of the opinion that our time is valuable. We had big decisions to make and we weren’t willing to settle for anything less than an exceptional realtor / client experience. Ruth and David respected our time, were always punctual, made the effort to truly comprehend our needs and understood that to us; this was an enormous step in our lives and not simply another real estate transaction. They are straight up, direct people who do what they say they will and represented our interests with zeal. Ruth and David get respect. They are connected, they know the real estate landscape and when you’re one of their clients, it’s like you have an advantage over everybody else. We know Ruth and David work all across Vancouver, but especially if you’re thinking East Van, there is absolutely nobody else you should even consider. These guys know the neighbourhood, they live in the neighbourhood, they love the neighbourhood and we believe Ruth and David provide an East Van edge that is unparalleled. We’ve just bought and sold and are in no hurry to move again anytime soon, but when that time does eventually come, there is only one call we will make. It’s the same one you should too

Corey Martin is not only a stellar real estate agent, he’s become part of my family. He really has your best interest at heart, offers great advice and is up to date on the market. He’s extremely low pressure but is high energy. When Corey offers his opinion, you listen because he’s a go getter, intelligent and a wonderful human being to boot! You’ll enjoy your time with him and use him to buy and sell your properties over the years. I did and I’ve done very well. It’s without a single reservation that I recommend you go with Corey Martin and The Ruth & David Group.

It was such a pleasure working with Willo. She came to every meeting with all the appropriate background information fully researched. She was knowledgeable in all aspects of buying a home and was such a help to us! During the whole process, we felt 100% confident inthe help we were getting from Willo and knew we could trust her completely. I wouldn’t have imagined going through this without her!

The Ruth & David Group are an exceptional team of people. Throughout the process of selling my house, they were very professional and efficient, but also extremely compassionate during a challenging time in my life. Once the sale was complete, they were also diligent in helping me find a suitable new home. Once found, amongst a literal feeding frenzy of 28 bids, Willo – in a Herculean effort – called to tell me that it would be mine. Their work is above and beyond expectation, and I highly recommend them. Thank you, R&DG.

Just a brief note to thank you for the nice job you did in managing the sale of my home. It turned out to be a bigger undertaking than I had anticipated and many was the time that I felt fortunate to have you in charge. You always seemed to be on top of things and never hesitated to go that extra mile. When I was so overwhelmed with “Estate Responsibilities” it was nice to know that this part was something I didn’t have to worry about. Thanks much for all you did and I would certainly be happy to recommend you to any others needing help with the sale of their home as well…

Just a note to say how thankful we are to you and Ruth in the selling of our house on East 5th and Commercial Drive. We were so nervous about getting a realtor, but you came highly recommended and we really appreciate the fact that you were honest from the start, explained everything in detail, even the benefit of the Sneaky Peek. Everything happened exactly the way you said it would and we couldn’t be happier. Thanks again.

We would like to take this opportunity to recommend the services of Ruth Chuang and David Jones to anyone needing a real estate agent in Vancouver. They always gave sound advice, but never attempted to make a decision for us or push us in any way. We were shopping from Kamloops, and Ruth made every effort to schedule showings for us on short notice when we were in Vancouver and to view houses for us when we could not drive down. We felt comfortable because she was very in tune with the sort of property we were searching for. We really appreciated the service they provided and would highly recommend them to anyone needing an agent in the Vancouver market.

Tailored to our needs and wishes. Professional and personable! Highly recommended!

Dear Corey, wow! What can we say but a huge thank you for being so amazing to work with – being a steady hand through what could have been a much more stressful event. Thank you for everything.

Dear Ruth & David, I can’t thank you enough for all your help these past few months, especially when I decided to buy this little place on East Hastings. When we sat down a few months ago, I didn’t fully appreciate what you meant about the process of buying a place – now I do! Many thanks.

Wow. I was so impressed with the amazing service and thrilled with the results the team provided in selling my condo. Having not gone through the process before Ruth was very patient in answering all of my questions, guiding me through the steps and working with me. Also, I was selling while out of town and she was terrific in running around and tracking down keys and getting documents to my tenant to sign. Selling when you have a tenant can be tricky but due to the professionalism there were no problems. My only regret was that I didn’t hire them when I bought the place originally. Highly recommend.

I can’t thank you enough for your guidance, professionalism, thorough knowledge, persistence, perspective, and humor! You make dreams come true. You are the best! And you are the second most optimistic guy in the world – yep, I know someone who, believe it or not, is more optimistic. I want to thank you once again for all your efforts. I really appreciate your professionalism and ability to get the job done. I don’t believe this would have worked out without you!

Thank you to both of you for all your hard work to make our sale a quick success! We didn’t dare to think that it would be that quick with such a great result! We are sad to be leaving but look forward to starting a new chapter and hope that the purchasers will enjoy their new home as much as we have enjoyed it for the past 7 years. We look forward to working with you again in the near future on our purchase.

This is just a quick note to thank you for your outstanding work selling our home in this difficult market. We don’t know how you did it but we are very pleased with the results. Your expert advice was especially helpful. We also noticed the care and respect shown to the house and the downstairs tenants by yourselves and Corey during the many open-house and appointment showings. It was appreciated.

Thanks so much for everything. Working with you guys was a real pleasure.

I have nothing but good things to say about my experience with Ruth, David, Corey and Willo. They exemplified all the qualities one would look for in a good realtor: excellent communicators and very professional, always available to answer any questions or concerns and extremely knowledgable about the real estate market. The photographs Willo took of my condo were beautiful! My experience was positive every step of the way and I highly recommend their team!!

Dear Corey,
I wanted to thank you. Please know how much I appreciate your personal sacrifice to make things right when others would not. I am genuinely grateful for all you did to facilitate a successful sale. You are a stand up guy which is sadly rare these days. You are a good person as well as a true professional. All the best to you in your career.

The Ruth & David Group were a delight to work with. Their professionalism in focusing on me as a client was evident by their attentive listening. I never felt like I was asking a “dumb question”. They were always prompt to answer queries, and kept me abreast of the best options to meet my real estate needs. I would highly recommend their services.

It is hard to miss The Ruth & David Group in our neighbourhood in East Van as they have sold signs up on houses everywhere. We got to know Ruth, David and Corey as we went to open houses looking to move from a duplex to a larger single family home. We learned a lot about our local real estate market from them and eventually they found us the home we were looking for. They provided sage advice and guidance as we went through some challenging negotiations trying to purchase our new home and their marketing efforts resulted in multiple offers and an excellent price for our previous home. This was the most important (and at times stressful) transaction of our lives and throughout it all the team was attentive to our many questions and needs. We would recommend them without reservation.

As a first time home-buyer I really appreciated the attention and time they/(Corey) dedicated to my search. Pretty amazing to get the same standard of care whether you’re spending millions or just starting out. I found my perfect place and couldn’t be happier!

Unfortunately, not every relationship ends with happily ever after. Throw a shared property in the mix and things could get complicated. Corey and the team at The Ruth and David Group were very sensitive and really supported us through a challenging time. They made our sale process quick, easy, clear and concise. We cannot even begin to describe how grateful and appreciative we were to have had Corey and the team on our side! Thank you all so very much.

Ed and I would like to extend our gratitude for the great job you did selling the condo. The team did a tremendous job. I think we are still in shock, especially every time we walk by and see the “Sold” sign. Not having to do a thing to the place was such a bonus. Thank you so very much. You guys are real pro.

Ruth and Dave have been our realtors for at least 25 years. They helped us then and the whole team helped us now….with a special shout out to Willo, who helped in the purchase of the first place she showed us…talk about great listening skills. Professional, proactive and great negotiators. Caring and passionate, calm cool and comforting. Others have said it better than I ever could so I’ll just say this…Do yourself a favour and call Ruth, Dave and the rest of the team….you’ll be glad you did.

We would like to thank Ruth and David for making the recent sale of our home as painless (and profitable!) as possible. As first-time sellers, we were unfamiliar with the process and had many concerns. But David and Ruth’s calm professionalism guided us through…we would highly recommend them.

I know you have received other letters of thanks but I would like to write one as well. Now that you have sold our house and helped us buy another on “the Drive’ we would like to thank you for helping us through the process. We chose you as our realtors because you were honest, there was no pressure, and we always felt that you were doing what was best for us. Thanks again for everything.