Testimonials

To All Potential Home Buyers,
My partner and I were both first time homebuyers, and recently purchased a new home with the help of Willo and her team. As first time home buyers we did not know what we were in for or how to start the whole process of buying a home. We did a LOT of research, and met a lot of real-estate agents while attempting to go at it alone. We realized quickly that we needed help. However, we found real-estate agents irritating and phony. Preamble: I have a black and white personality, limited time, and short patience. We finally came across The Ruth & David Group website and were impressed by what was conveyed – they seemed personable and experienced. Best decision we could have made!! Willo is a superhero in our eyes and in what seems to be saturated market of real-estate agents – we consider her a rare find.
5 reasons why we will stick with Willo for life:
1. She made us feel like we were her only clients – My partner is a business owner and knows this is no easy task. In fact he is still perplexed as to how Willo managed to do it. I cannot stress enough that this is the MOST IMPORTANT trait you are looking for in a real estate agent because you snooze you lose when it comes to the battle of the properties.
2. She listens – You tell Willo something once and she gets it.
3. She is efficient and timely – She was quick, almost immediate, in her responses to our emails, texts, or phone calls.
4. She is competitive – She strives to be the best in whatever she does and it shows. If we were interested in a property we had a viewing ASAP. We were always happy to have her at an open house with us because she dominated the floor.
5. She is knowledgeable – Sadly we went to many viewings where the listing agent knew nothing about the property they were selling or had their facts wrong. Willo was always on the ball, kept them on their toes, researched the property and the area extensively before we arrived, and asked questions we would have forgot to ask otherwise. Willo does not “wing it” – if she does not know the answer she owns up to it and finds out what the answer is. Willo’s honesty was always appreciated.
We could not be happier with the service received from Willo and her team. We have so much trust in their competency to deliver the best customer service in Greater Vancouver.

Thank you Ruth, David & Corey for selling our house and finding us a new one in such a crazy market. We really appreciate all the work you did especially Corey while Ruth and David were away. We will definitely recommend you to friends who need a realtor.

Just a note to say how thankful we are to you and Ruth in the selling of our house on East 5th and Commercial Drive. We were so nervous about getting a realtor, but you came highly recommended and we really appreciate the fact that you were honest from the start, explained everything in detail, even the benefit of the Sneaky Peek. Everything happened exactly the way you said it would and we couldn’t be happier. Thanks again.

You made this process so easy for us!! Thank you for all your help in selling our house.

Dear Ruth & David, I can’t thank you enough for all your help these past few months, especially when I decided to buy this little place on East Hastings. When we sat down a few months ago, I didn’t fully appreciate what you meant about the process of buying a place – now I do! Many thanks.

It was such a pleasure working with Willo. She came to every meeting with all the appropriate background information fully researched. She was knowledgeable in all aspects of buying a home and was such a help to us! During the whole process, we felt 100% confident inthe help we were getting from Willo and knew we could trust her completely. I wouldn’t have imagined going through this without her!

Dear Ruth & David, my family and I are thrilled with our new home. Thank you for your kind professionalism over many, many months! With Gratitude.

Ruth, David and the team are fantastic. They came in listening and giving honest, straightforward advice. We went in with a plan, and when we wanted to change it part way through the process Ruth and David gave us an open and frank conversation on the pros and cons of the change. Despite not agreeing entirely with the direction we wanted to go, they provided full hearted support. They were patient, when we had cold feet regarding the sale. We also faced unusual challenges during the sale, however Ruth and David had the contacts and knowledge to resolve the issues. These are not the usual realtors. They are knowledgeable, personable, and have the experience to get the job done, and do so with integrity. We highly recommend this team. They helped us become the dirftless world travellers we always dreamed of. Thanks!

Ruth and Dave have been our realtors for at least 25 years. They helped us then and the whole team helped us now….with a special shout out to Willo, who helped in the purchase of the first place she showed us…talk about great listening skills. Professional, proactive and great negotiators. Caring and passionate, calm cool and comforting. Others have said it better than I ever could so I’ll just say this…Do yourself a favour and call Ruth, Dave and the rest of the team….you’ll be glad you did.

Willo helped us to find a house we love in our chosen area in literally a blink of eye. She is knowledgable, full of energy, personal, flexible and most importantly accommodating. The whole group is very supportive of each other. I could tell there is a great working dynamic among all the members in the group. While working with Willo, it didn’t feel like she was the only one helping us out. She came with solid support from her whole team. My husband and I truly enjoyed working with her and the team.

It was a pleasure working with both you. Had I know that it would have been such a quick sale I would’ve listed with you guys last year when I first put the house on the market but hindsight is 20/20. Your professionalism and expertise are very much appreciated and respected. Thanks again for your efforts and hopefully we’ll cross paths again. You can be sure that I’ll be referring everyone I know to you.

Ruth and David are well known in our area for being excellent realtors.  Many of our friends have raved about working with them. So they were an easy choice for us when we decided to sell our East Van duplex. But we were even more impressed with Ruth than we expected to be. We have worked with three realtors in the past 6 months and Ruth was by far and away the best, excelling at many different aspects of client service. On of her best qualities is patience. We started the process of selling without a clear vision of what or where we wanted to buy. She never tried to rush us or tell us what to do. She listened intently and asked us questions, which gradually helped us gain clarity on what we wanted. She was always available for us. Once we decided to list, Ruth connected us to a team of partners she works with, who really helped the stressful process of selling go very smoothly for us. From GlenHickey.com, the (free) design consultant who helped us make our home look its best, to Kireicleaning.ca who did the final cleaning, she recommended people who are pros. Most importantly, when it came to listing and accepting offers, Ruth made us feel she was protecting us as her clients. When it felt like the market was softening, she steadied our nerves. She always had our best interest at heart and it translated into multiple offers and a sale that we were ultimately very happy with. We highly recommend Ruth for anyone looking for a realtor in East Vancouver. 

I can’t thank you enough for your guidance, professionalism, thorough knowledge, persistence, perspective, and humor! You make dreams come true. You are the best! And you are the second most optimistic guy in the world – yep, I know someone who, believe it or not, is more optimistic. I want to thank you once again for all your efforts. I really appreciate your professionalism and ability to get the job done. I don’t believe this would have worked out without you!

I have nothing but good things to say about my experience with Ruth, David, Corey and Willo. They exemplified all the qualities one would look for in a good realtor: excellent communicators and very professional, always available to answer any questions or concerns and extremely knowledgable about the real estate market. The photographs Willo took of my condo were beautiful! My experience was positive every step of the way and I highly recommend their team!!

How do you sell a family home of +22 years and feel comfortable. Call Ruth and Cory, their team will make you feel welcome and wonderful. So glad we chose this wonderful group to make it all happen. Thanks again, Ruth and Cory for making our transition from happy home in East Van to happy out of the lower mainland. All the best!

Dear Corey,
I wanted to thank you. Please know how much I appreciate your personal sacrifice to make things right when others would not. I am genuinely grateful for all you did to facilitate a successful sale. You are a stand up guy which is sadly rare these days. You are a good person as well as a true professional. All the best to you in your career.

I chose The Ruth & David Group for a few reasons. A good friend years ago used their services and had good results selling their house around Trout Lake. I was pleasantly surprised that Ruth remembered that couple. I have noticed over the years they are a constant in real estate and researched their success. The house I recently sold was a character home and they have knowledge and interest for older homes in Vancouver. Everyone on their team performed well. The pictures on the MLS turned out great and their associate Corey was very personable. All in all my house sold at a fair market price and I’m happy with the service I chose.

The Ruth & David Group are an exceptional team of people. Throughout the process of selling my house, they were very professional and efficient, but also extremely compassionate during a challenging time in my life. Once the sale was complete, they were also diligent in helping me find a suitable new home. Once found, amongst a literal feeding frenzy of 28 bids, Willo – in a Herculean effort – called to tell me that it would be mine. Their work is above and beyond expectation, and I highly recommend them. Thank you, R&DG.

I wanted to pass on to you some feedback on one of your realtors. We worked with Ruth Chuang of The Ruth & David Group on a recent purchase and wanted to express what an outstanding agent she is. She was our voice of negotiation, concerns, and aided us in our decisions. It is no wonder she is one of Vancouver’s top agents and I will continue to recommend her and her team to anyone looking to sell or buy. Your advertisements about ‘Realtors Help ‘ and ‘Realtors Care’ are very true and Ruth is exemplary of this.

To the Team,

Thank you for selling our home so quickly! You are the best!

This is just a quick note to thank you for your outstanding work selling our home in this difficult market. We don’t know how you did it but we are very pleased with the results. Your expert advice was especially helpful. We also noticed the care and respect shown to the house and the downstairs tenants by yourselves and Corey during the many open-house and appointment showings. It was appreciated.

Willo, Shan and I both had a breezy time home-hunting with you – you turned a stressful experience into one that was informative and pretty fun. We learned a lot about the Vancouver market from you, and you helped us find a home to start the next chapter of our life in. And we’ll be even better prepared when the time comes for an upgrade down the line. In the meantime, we have no shortage of friends who I imagine will be looking to get into this crazy market in the not-too-distant future. We’ll let them know how easy you made the experience for us. Thanks again!

Ruth & David are the real deal… they offered impeccable guidance, planning, and initiative in the management of our home sale together with wholehearted receptiveness to our input, history and pride in our home. Plus they worked so dam hard on our behalf. Our only regret on selling and leaving the ‘hood is that we’d really like to get to work with them again!

Tailored to our needs and wishes. Professional and personable! Highly recommended!

Thank you very much for all of your hard work in finding us a wonderful home to purchase. We really enjoyed working with you in our endeavor. We know for certain you can’t get a better realtor than you two.

Ed and I would like to extend our gratitude for the great job you did selling the condo. The team did a tremendous job. I think we are still in shock, especially every time we walk by and see the “Sold” sign. Not having to do a thing to the place was such a bonus. Thank you so very much. You guys are real pro.

Willo was the perfect professional to help us buying our first apartment. She laid out all our options and carefully explained the costs and benefits of each. She helped us make informed decisions and never pressured us in any way. She was an excellent communicator, a great negotiator, and a well researched agent all the while being fun to be around. Our parents, who were involved in the purchase, felt that she genuinely cared about our future and did a great job of involving them in the process. When we sell, it will be with her and her wonderful team. They all seem to be really excited about their profession and there was never a question they couldn’t answer. My partner and I trust them, bottom line. It is no wonder why they are the top team in East Van!

Ruth and David, this is just a brief note to express our thanks to both of you for your work selling our home. Peter and i have bought and sold over 17 homes in the Lower Mainland and Victoria and we have never had such a splendid team of realtors working with us. From our initial meeting in which you outlined your marketing plan, to the provision of tips for the presentation, through to the Sneaky Peek, the showings and the open house, we were delighted and had confidence in your professionalism. Many thanks for the swift sale. All the best.

My husband and I have nothing but good things to say about The Ruth & David Group. They have sold 2 of our properties now – one in 2010 and one this fall. The 2010 sale was in the Commercial Drive area and the 2015 sale was in Mount Pleasant. They are just excellent. In both cases, we had multiple tenants for them to coordinate and in both cases, none of the tenants ever complained. They are great to deal with –exceptionally hard-working, professional, knowledgeable, flexible, efficient, low stress, and amusing. Of course, they got us buyers for the price we wanted in both cases. I just don’t know why you would use any other realtor if you are selling your house in East Vancouver.

As a first time home-buyer I really appreciated the attention and time they/(Corey) dedicated to my search. Pretty amazing to get the same standard of care whether you’re spending millions or just starting out. I found my perfect place and couldn’t be happier!