Testimonials

To All Potential Home Buyers,
My partner and I were both first time homebuyers, and recently purchased a new home with the help of Willo and her team. As first time home buyers we did not know what we were in for or how to start the whole process of buying a home. We did a LOT of research, and met a lot of real-estate agents while attempting to go at it alone. We realized quickly that we needed help. However, we found real-estate agents irritating and phony. Preamble: I have a black and white personality, limited time, and short patience. We finally came across The Ruth & David Group website and were impressed by what was conveyed – they seemed personable and experienced. Best decision we could have made!! Willo is a superhero in our eyes and in what seems to be saturated market of real-estate agents – we consider her a rare find.
5 reasons why we will stick with Willo for life:
1. She made us feel like we were her only clients – My partner is a business owner and knows this is no easy task. In fact he is still perplexed as to how Willo managed to do it. I cannot stress enough that this is the MOST IMPORTANT trait you are looking for in a real estate agent because you snooze you lose when it comes to the battle of the properties.
2. She listens – You tell Willo something once and she gets it.
3. She is efficient and timely – She was quick, almost immediate, in her responses to our emails, texts, or phone calls.
4. She is competitive – She strives to be the best in whatever she does and it shows. If we were interested in a property we had a viewing ASAP. We were always happy to have her at an open house with us because she dominated the floor.
5. She is knowledgeable – Sadly we went to many viewings where the listing agent knew nothing about the property they were selling or had their facts wrong. Willo was always on the ball, kept them on their toes, researched the property and the area extensively before we arrived, and asked questions we would have forgot to ask otherwise. Willo does not “wing it” – if she does not know the answer she owns up to it and finds out what the answer is. Willo’s honesty was always appreciated.
We could not be happier with the service received from Willo and her team. We have so much trust in their competency to deliver the best customer service in Greater Vancouver.

Corey – Amazing!!! It is really the best word to describe you. I swear this day would have never come without your support.

Ruth & David are the real deal… they offered impeccable guidance, planning, and initiative in the management of our home sale together with wholehearted receptiveness to our input, history and pride in our home. Plus they worked so dam hard on our behalf. Our only regret on selling and leaving the ‘hood is that we’d really like to get to work with them again!

Just a brief note to thank you for the nice job you did in managing the sale of my home. It turned out to be a bigger undertaking than I had anticipated and many was the time that I felt fortunate to have you in charge. You always seemed to be on top of things and never hesitated to go that extra mile. When I was so overwhelmed with “Estate Responsibilities” it was nice to know that this part was something I didn’t have to worry about. Thanks much for all you did and I would certainly be happy to recommend you to any others needing help with the sale of their home as well…

Just a short note to let you know how much we appreciate all your help in selling our home and purchasing our new one. Having friendly, experienced, hard working realtors really does make a difference. It was nice that one of you was always available to answer questions and offer helpful advice. Warmest regards.

Willo was the perfect professional to help us buying our first apartment. She laid out all our options and carefully explained the costs and benefits of each. She helped us make informed decisions and never pressured us in any way. She was an excellent communicator, a great negotiator, and a well researched agent all the while being fun to be around. Our parents, who were involved in the purchase, felt that she genuinely cared about our future and did a great job of involving them in the process. When we sell, it will be with her and her wonderful team. They all seem to be really excited about their profession and there was never a question they couldn’t answer. My partner and I trust them, bottom line. It is no wonder why they are the top team in East Van!

Unfortunately, not every relationship ends with happily ever after. Throw a shared property in the mix and things could get complicated. Corey and the team at The Ruth and David Group were very sensitive and really supported us through a challenging time. They made our sale process quick, easy, clear and concise. We cannot even begin to describe how grateful and appreciative we were to have had Corey and the team on our side! Thank you all so very much.

Ed and I would like to extend our gratitude for the great job you did selling the condo. The team did a tremendous job. I think we are still in shock, especially every time we walk by and see the “Sold” sign. Not having to do a thing to the place was such a bonus. Thank you so very much. You guys are real pro.

It was necessary for us to look to Ruth and David regularly for advice. Their counsel proved to be correct as we ended up with the results that we had hoped to achieve, we were continually impressed, and found them to be highly professional, knowledgeable and hard working.We are very pleased with the work of Ruth and David and would not hesitate in recommending them to our family, friends and colleagues.

I worked with Ruth and David the first time 12 years ago when they were just Ruth and David (not yet a whole team!). After they found the house I’d always wanted and coached us beautifully through the offer, I was more than happy to recommend them to anyone looking on the East Side. Now fast forward 12 years, another transition, and The Ruth & David Group are there again, providing solid guidance, warm understanding, and knowledgeable advice. I will continue to recommend them to others. They are a wonderful part of the community.

Ruth and David made selling our home quick, easy and painless! Their obvious experience and down-to-earth attitude was greatly appreciated throughout the entire process. Not once did we feel pressured in any way!

I know you have received other letters of thanks but I would like to write one as well. Now that you have sold our house and helped us buy another on “the Drive’ we would like to thank you for helping us through the process. We chose you as our realtors because you were honest, there was no pressure, and we always felt that you were doing what was best for us. Thanks again for everything.

How do you sell a family home of +22 years and feel comfortable. Call Ruth and Cory, their team will make you feel welcome and wonderful. So glad we chose this wonderful group to make it all happen. Thanks again, Ruth and Cory for making our transition from happy home in East Van to happy out of the lower mainland. All the best!

Thank you David and Ruth, for always being the consumate professionals. Multiple offer situations can be stressful for both the realtor and the buyer, but you two handled it so nicely, making sure it was an ethical and fair environment for all bidders while keeping the interests of your sellers foremost in your mind. It’s a pleasure to work with you, I look forward to our next transaction!

Thank you Ruth, David, Corey! We could never have pulled this off without you. It was a very difficult challenge to get this home sold in the timeframe we had and it was your website the buyers went to first, so I truly believe if we had not found you… we would not be in this great position now. We so appreciate it and we would recommend you to any of our friends looking for a realtor.

Ruth, David and the team are fantastic. They came in listening and giving honest, straightforward advice. We went in with a plan, and when we wanted to change it part way through the process Ruth and David gave us an open and frank conversation on the pros and cons of the change. Despite not agreeing entirely with the direction we wanted to go, they provided full hearted support. They were patient, when we had cold feet regarding the sale. We also faced unusual challenges during the sale, however Ruth and David had the contacts and knowledge to resolve the issues. These are not the usual realtors. They are knowledgeable, personable, and have the experience to get the job done, and do so with integrity. We highly recommend this team. They helped us become the dirftless world travellers we always dreamed of. Thanks!

It was a pleasure working with both you. Had I know that it would have been such a quick sale I would’ve listed with you guys last year when I first put the house on the market but hindsight is 20/20. Your professionalism and expertise are very much appreciated and respected. Thanks again for your efforts and hopefully we’ll cross paths again. You can be sure that I’ll be referring everyone I know to you.

We would like to take this opportunity to recommend the services of Ruth Chuang and David Jones to anyone needing a real estate agent in Vancouver. They always gave sound advice, but never attempted to make a decision for us or push us in any way. We were shopping from Kamloops, and Ruth made every effort to schedule showings for us on short notice when we were in Vancouver and to view houses for us when we could not drive down. We felt comfortable because she was very in tune with the sort of property we were searching for. We really appreciated the service they provided and would highly recommend them to anyone needing an agent in the Vancouver market.

Willo helped us to find a house we love in our chosen area in literally a blink of eye. She is knowledgable, full of energy, personal, flexible and most importantly accommodating. The whole group is very supportive of each other. I could tell there is a great working dynamic among all the members in the group. While working with Willo, it didn’t feel like she was the only one helping us out. She came with solid support from her whole team. My husband and I truly enjoyed working with her and the team.

Dear Ruth & David, I can’t thank you enough for all your help these past few months, especially when I decided to buy this little place on East Hastings. When we sat down a few months ago, I didn’t fully appreciate what you meant about the process of buying a place – now I do! Many thanks.

Willo, Shan and I both had a breezy time home-hunting with you – you turned a stressful experience into one that was informative and pretty fun. We learned a lot about the Vancouver market from you, and you helped us find a home to start the next chapter of our life in. And we’ll be even better prepared when the time comes for an upgrade down the line. In the meantime, we have no shortage of friends who I imagine will be looking to get into this crazy market in the not-too-distant future. We’ll let them know how easy you made the experience for us. Thanks again!

Wow. I was so impressed with the amazing service and thrilled with the results the team provided in selling my condo. Having not gone through the process before Ruth was very patient in answering all of my questions, guiding me through the steps and working with me. Also, I was selling while out of town and she was terrific in running around and tracking down keys and getting documents to my tenant to sign. Selling when you have a tenant can be tricky but due to the professionalism there were no problems. My only regret was that I didn’t hire them when I bought the place originally. Highly recommend.

Ruth and David, this is just a brief note to express our thanks to both of you for your work selling our home. Peter and i have bought and sold over 17 homes in the Lower Mainland and Victoria and we have never had such a splendid team of realtors working with us. From our initial meeting in which you outlined your marketing plan, to the provision of tips for the presentation, through to the Sneaky Peek, the showings and the open house, we were delighted and had confidence in your professionalism. Many thanks for the swift sale. All the best.

Willo,
You really are a special person. Thank you for your note. I reallly needed it today, because I couldn’t think of anything except the house. I really appreciate everything you and the team have done for me.

To the Team,

Thank you for selling our home so quickly! You are the best!

I have nothing but good things to say about my experience with Ruth, David, Corey and Willo. They exemplified all the qualities one would look for in a good realtor: excellent communicators and very professional, always available to answer any questions or concerns and extremely knowledgable about the real estate market. The photographs Willo took of my condo were beautiful! My experience was positive every step of the way and I highly recommend their team!!

We would like to thank Ruth and David for making the recent sale of our home as painless (and profitable!) as possible. As first-time sellers, we were unfamiliar with the process and had many concerns. But David and Ruth’s calm professionalism guided us through…we would highly recommend them.

Buying or selling a house can be a very scary thing (especially in Vancouver)……so emotionally charged, with so many real consequences. I used Ruth and David for both. They were knowledgeable, professional and have integrity with no pressure. They put my needs first, not their commission. I have now landed in the right place, largely to do with their help. It’s a very big life decision and to Ruth and David I will always be sincerely thankful.

It is hard to miss The Ruth & David Group in our neighbourhood in East Van as they have sold signs up on houses everywhere. We got to know Ruth, David and Corey as we went to open houses looking to move from a duplex to a larger single family home. We learned a lot about our local real estate market from them and eventually they found us the home we were looking for. They provided sage advice and guidance as we went through some challenging negotiations trying to purchase our new home and their marketing efforts resulted in multiple offers and an excellent price for our previous home. This was the most important (and at times stressful) transaction of our lives and throughout it all the team was attentive to our many questions and needs. We would recommend them without reservation.

I strongly recommend Willo Jackson to anyone desiring to purchase a house in the Vancouver area. She was highly recommended to my wife and myself by our son, who had just bought a condo. Willo carefully guided us through the whole process: sending us possible listings months before our visit to Vancouver, taking us to examine over fifteen selected homes once we arrived in the city, pointing out the positive features and liabilities of each home and its location, advising us on strategically placing an offer on a perfect place, and helping us finalize the purchase agreement. Throughout all of these steps, we were deeply impressed with her background knowledge of particular localities in the city, her understanding of underlying physical features of each structure, her familiarity with the present-day market, and the cultivated relationships she and her firm had with many other agents. Before the closing date Willo sent us a very detailed list of the steps to take to complete the purchase and assured us she would be there whenever we needed suggestions or other help. Overall, her energy and enthusiasm were infectious and in the end we felt that we had a good friend on our side.   ​