Testimonials

The Ruth & David Group were a delight to work with. Their professionalism in focusing on me as a client was evident by their attentive listening. I never felt like I was asking a “dumb question”. They were always prompt to answer queries, and kept me abreast of the best options to meet my real estate needs. I would highly recommend their services.

How do you sell a family home of +22 years and feel comfortable. Call Ruth and Cory, their team will make you feel welcome and wonderful. So glad we chose this wonderful group to make it all happen. Thanks again, Ruth and Cory for making our transition from happy home in East Van to happy out of the lower mainland. All the best!

We would like to take this opportunity to recommend the services of Ruth Chuang and David Jones to anyone needing a real estate agent in Vancouver. They always gave sound advice, but never attempted to make a decision for us or push us in any way. We were shopping from Kamloops, and Ruth made every effort to schedule showings for us on short notice when we were in Vancouver and to view houses for us when we could not drive down. We felt comfortable because she was very in tune with the sort of property we were searching for. We really appreciated the service they provided and would highly recommend them to anyone needing an agent in the Vancouver market.

As a first time home-buyer I really appreciated the attention and time they/(Corey) dedicated to my search. Pretty amazing to get the same standard of care whether you’re spending millions or just starting out. I found my perfect place and couldn’t be happier!

I strongly recommend Willo Jackson to anyone desiring to purchase a house in the Vancouver area. She was highly recommended to my wife and myself by our son, who had just bought a condo. Willo carefully guided us through the whole process: sending us possible listings months before our visit to Vancouver, taking us to examine over fifteen selected homes once we arrived in the city, pointing out the positive features and liabilities of each home and its location, advising us on strategically placing an offer on a perfect place, and helping us finalize the purchase agreement. Throughout all of these steps, we were deeply impressed with her background knowledge of particular localities in the city, her understanding of underlying physical features of each structure, her familiarity with the present-day market, and the cultivated relationships she and her firm had with many other agents. Before the closing date Willo sent us a very detailed list of the steps to take to complete the purchase and assured us she would be there whenever we needed suggestions or other help. Overall, her energy and enthusiasm were infectious and in the end we felt that we had a good friend on our side.   ​ 

Your in-depth knowledge of market conditions and valuations made all the difference in turning a potentially stressful endeavor into a rather enjoyable experience. We especially appreciated your guidance in helping us to understand our needs and requirements. Having the right people makes all the difference! We certainly look forward to working with you again for our future real estate need, we would not hesitate to recommend you services to anybody looking to buy or sell a home.

The Ruth & David Group is probably the most active Real Estate Team in the Commercial Drive area. I have been impressed time upon time by their knowledge of the history and culture of the Commercial Drive area. They seem to know everyone and everyone seems to know them. Due to this when it came time choose a Real Estate Agent or Team to represent us our immediate first choice was The Ruth & David Group. Ruth and Corey came out to meet us, see our place, find out what our situation was, what we were looking to achieve and give us their assessment of what they could get for us. They were upfront and frank about everything, no over estimations of our house’s worth or promising the world to get our business. Just a calm, reasoned appraisal of our situation and suggestions tailored to our specific needs. When it came time to put our place on the market they were easy to work with and incredibly efficient. Everything was arranged in 1 week, photos and floor plans put online and they had already put the word out to clients they knew were waiting for a property like ours. Our property was on the market for only 1 week. From what I understand approximately 50 groups saw our house in 4 days of showings. An incredible amount of activity for just 7 days of being on the market. In the end we had 8 offers on the 8th day. This lead to us getting a final selling price that was 23% over asking. All the way through this Corey helped us with everything and Ruth and David were in the background giving us sage advice and reassuring words to help us get through the more stressful parts. Joy was managing all of the details and Willo was handling all of our last minute questions during the Closing Period. It was an amazing whirlwind experience and yet it never made us feel like we were over our heads. The Team was truly amazing. I cannot make it any more clear than they wowed us and calmed us all the while impressing us with their ability to make everything go so smoothly that we never saw them making all of the arrangements in the background. I will always recommend The Ruth & David Group to anyone looking for a Realtor who knows the ins and outs of the East Side of Vancouver. Thank you again for everything.

Thank you David and Ruth, for always being the consumate professionals. Multiple offer situations can be stressful for both the realtor and the buyer, but you two handled it so nicely, making sure it was an ethical and fair environment for all bidders while keeping the interests of your sellers foremost in your mind. It’s a pleasure to work with you, I look forward to our next transaction!

Ruth and David, this is just a brief note to express our thanks to both of you for your work selling our home. Peter and i have bought and sold over 17 homes in the Lower Mainland and Victoria and we have never had such a splendid team of realtors working with us. From our initial meeting in which you outlined your marketing plan, to the provision of tips for the presentation, through to the Sneaky Peek, the showings and the open house, we were delighted and had confidence in your professionalism. Many thanks for the swift sale. All the best.

Willo was the perfect professional to help us buying our first apartment. She laid out all our options and carefully explained the costs and benefits of each. She helped us make informed decisions and never pressured us in any way. She was an excellent communicator, a great negotiator, and a well researched agent all the while being fun to be around. Our parents, who were involved in the purchase, felt that she genuinely cared about our future and did a great job of involving them in the process. When we sell, it will be with her and her wonderful team. They all seem to be really excited about their profession and there was never a question they couldn’t answer. My partner and I trust them, bottom line. It is no wonder why they are the top team in East Van!

Tailored to our needs and wishes. Professional and personable! Highly recommended!

Thank you Ruth, David & Corey for selling our house and finding us a new one in such a crazy market. We really appreciate all the work you did especially Corey while Ruth and David were away. We will definitely recommend you to friends who need a realtor.

We would like to thank Ruth and David for making the recent sale of our home as painless (and profitable!) as possible. As first-time sellers, we were unfamiliar with the process and had many concerns. But David and Ruth’s calm professionalism guided us through…we would highly recommend them.

It was such a pleasure working with Willo. She came to every meeting with all the appropriate background information fully researched. She was knowledgeable in all aspects of buying a home and was such a help to us! During the whole process, we felt 100% confident inthe help we were getting from Willo and knew we could trust her completely. I wouldn’t have imagined going through this without her!

I can’t thank you enough for your guidance, professionalism, thorough knowledge, persistence, perspective, and humor! You make dreams come true. You are the best! And you are the second most optimistic guy in the world – yep, I know someone who, believe it or not, is more optimistic. I want to thank you once again for all your efforts. I really appreciate your professionalism and ability to get the job done. I don’t believe this would have worked out without you!

Thank you to both of you for all your hard work to make our sale a quick success! We didn’t dare to think that it would be that quick with such a great result! We are sad to be leaving but look forward to starting a new chapter and hope that the purchasers will enjoy their new home as much as we have enjoyed it for the past 7 years. We look forward to working with you again in the near future on our purchase.

It was a pleasure working with both you. Had I know that it would have been such a quick sale I would’ve listed with you guys last year when I first put the house on the market but hindsight is 20/20. Your professionalism and expertise are very much appreciated and respected. Thanks again for your efforts and hopefully we’ll cross paths again. You can be sure that I’ll be referring everyone I know to you.

Unfortunately, not every relationship ends with happily ever after. Throw a shared property in the mix and things could get complicated. Corey and the team at The Ruth and David Group were very sensitive and really supported us through a challenging time. They made our sale process quick, easy, clear and concise. We cannot even begin to describe how grateful and appreciative we were to have had Corey and the team on our side! Thank you all so very much.

I know you have received other letters of thanks but I would like to write one as well. Now that you have sold our house and helped us buy another on “the Drive’ we would like to thank you for helping us through the process. We chose you as our realtors because you were honest, there was no pressure, and we always felt that you were doing what was best for us. Thanks again for everything.

It is hard to miss The Ruth & David Group in our neighbourhood in East Van as they have sold signs up on houses everywhere. We got to know Ruth, David and Corey as we went to open houses looking to move from a duplex to a larger single family home. We learned a lot about our local real estate market from them and eventually they found us the home we were looking for. They provided sage advice and guidance as we went through some challenging negotiations trying to purchase our new home and their marketing efforts resulted in multiple offers and an excellent price for our previous home. This was the most important (and at times stressful) transaction of our lives and throughout it all the team was attentive to our many questions and needs. We would recommend them without reservation.

Not only are you seasoned, strategic, and on top of every innumerable detail, you all clearly love what you do. Our buy, our sell, and all the negotiations and hoops — your first class service and wisdom made for smooth sailing. We’re clients for life.

To All Potential Home Buyers,
My partner and I were both first time homebuyers, and recently purchased a new home with the help of Willo and her team. As first time home buyers we did not know what we were in for or how to start the whole process of buying a home. We did a LOT of research, and met a lot of real-estate agents while attempting to go at it alone. We realized quickly that we needed help. However, we found real-estate agents irritating and phony. Preamble: I have a black and white personality, limited time, and short patience. We finally came across The Ruth & David Group website and were impressed by what was conveyed – they seemed personable and experienced. Best decision we could have made!! Willo is a superhero in our eyes and in what seems to be saturated market of real-estate agents – we consider her a rare find.
5 reasons why we will stick with Willo for life:
1. She made us feel like we were her only clients – My partner is a business owner and knows this is no easy task. In fact he is still perplexed as to how Willo managed to do it. I cannot stress enough that this is the MOST IMPORTANT trait you are looking for in a real estate agent because you snooze you lose when it comes to the battle of the properties.
2. She listens – You tell Willo something once and she gets it.
3. She is efficient and timely – She was quick, almost immediate, in her responses to our emails, texts, or phone calls.
4. She is competitive – She strives to be the best in whatever she does and it shows. If we were interested in a property we had a viewing ASAP. We were always happy to have her at an open house with us because she dominated the floor.
5. She is knowledgeable – Sadly we went to many viewings where the listing agent knew nothing about the property they were selling or had their facts wrong. Willo was always on the ball, kept them on their toes, researched the property and the area extensively before we arrived, and asked questions we would have forgot to ask otherwise. Willo does not “wing it” – if she does not know the answer she owns up to it and finds out what the answer is. Willo’s honesty was always appreciated.
We could not be happier with the service received from Willo and her team. We have so much trust in their competency to deliver the best customer service in Greater Vancouver.

You made this process so easy for us!! Thank you for all your help in selling our house.

Ruth and David are well known in our area for being excellent realtors.  Many of our friends have raved about working with them. So they were an easy choice for us when we decided to sell our East Van duplex. But we were even more impressed with Ruth than we expected to be. We have worked with three realtors in the past 6 months and Ruth was by far and away the best, excelling at many different aspects of client service. On of her best qualities is patience. We started the process of selling without a clear vision of what or where we wanted to buy. She never tried to rush us or tell us what to do. She listened intently and asked us questions, which gradually helped us gain clarity on what we wanted. She was always available for us. Once we decided to list, Ruth connected us to a team of partners she works with, who really helped the stressful process of selling go very smoothly for us. From GlenHickey.com, the (free) design consultant who helped us make our home look its best, to Kireicleaning.ca who did the final cleaning, she recommended people who are pros. Most importantly, when it came to listing and accepting offers, Ruth made us feel she was protecting us as her clients. When it felt like the market was softening, she steadied our nerves. She always had our best interest at heart and it translated into multiple offers and a sale that we were ultimately very happy with. We highly recommend Ruth for anyone looking for a realtor in East Vancouver. 

Ruth and Dave have been our realtors for at least 25 years. They helped us then and the whole team helped us now….with a special shout out to Willo, who helped in the purchase of the first place she showed us…talk about great listening skills. Professional, proactive and great negotiators. Caring and passionate, calm cool and comforting. Others have said it better than I ever could so I’ll just say this…Do yourself a favour and call Ruth, Dave and the rest of the team….you’ll be glad you did.

Willo,
You really are a special person. Thank you for your note. I reallly needed it today, because I couldn’t think of anything except the house. I really appreciate everything you and the team have done for me.

Buying or selling a house can be a very scary thing (especially in Vancouver)……so emotionally charged, with so many real consequences. I used Ruth and David for both. They were knowledgeable, professional and have integrity with no pressure. They put my needs first, not their commission. I have now landed in the right place, largely to do with their help. It’s a very big life decision and to Ruth and David I will always be sincerely thankful.

Willo helped us to find a house we love in our chosen area in literally a blink of eye. She is knowledgable, full of energy, personal, flexible and most importantly accommodating. The whole group is very supportive of each other. I could tell there is a great working dynamic among all the members in the group. While working with Willo, it didn’t feel like she was the only one helping us out. She came with solid support from her whole team. My husband and I truly enjoyed working with her and the team.

To the Team,

Thank you for selling our home so quickly! You are the best!

Thank you Ruth, David, Corey! We could never have pulled this off without you. It was a very difficult challenge to get this home sold in the timeframe we had and it was your website the buyers went to first, so I truly believe if we had not found you… we would not be in this great position now. We so appreciate it and we would recommend you to any of our friends looking for a realtor.