Testimonials

My husband and I have nothing but good things to say about The Ruth & David Group. They have sold 2 of our properties now – one in 2010 and one this fall. The 2010 sale was in the Commercial Drive area and the 2015 sale was in Mount Pleasant. They are just excellent. In both cases, we had multiple tenants for them to coordinate and in both cases, none of the tenants ever complained. They are great to deal with –exceptionally hard-working, professional, knowledgeable, flexible, efficient, low stress, and amusing. Of course, they got us buyers for the price we wanted in both cases. I just don’t know why you would use any other realtor if you are selling your house in East Vancouver.

Dear Corey, wow! What can we say but a huge thank you for being so amazing to work with – being a steady hand through what could have been a much more stressful event. Thank you for everything.

It was a pleasure working with both you. Had I know that it would have been such a quick sale I would’ve listed with you guys last year when I first put the house on the market but hindsight is 20/20. Your professionalism and expertise are very much appreciated and respected. Thanks again for your efforts and hopefully we’ll cross paths again. You can be sure that I’ll be referring everyone I know to you.

Ruth and David made selling our home quick, easy and painless! Their obvious experience and down-to-earth attitude was greatly appreciated throughout the entire process. Not once did we feel pressured in any way!

How do you sell a family home of +22 years and feel comfortable. Call Ruth and Cory, their team will make you feel welcome and wonderful. So glad we chose this wonderful group to make it all happen. Thanks again, Ruth and Cory for making our transition from happy home in East Van to happy out of the lower mainland. All the best!

We would like to take this opportunity to recommend the services of Ruth Chuang and David Jones to anyone needing a real estate agent in Vancouver. They always gave sound advice, but never attempted to make a decision for us or push us in any way. We were shopping from Kamloops, and Ruth made every effort to schedule showings for us on short notice when we were in Vancouver and to view houses for us when we could not drive down. We felt comfortable because she was very in tune with the sort of property we were searching for. We really appreciated the service they provided and would highly recommend them to anyone needing an agent in the Vancouver market.

Wow. I was so impressed with the amazing service and thrilled with the results the team provided in selling my condo. Having not gone through the process before Ruth was very patient in answering all of my questions, guiding me through the steps and working with me. Also, I was selling while out of town and she was terrific in running around and tracking down keys and getting documents to my tenant to sign. Selling when you have a tenant can be tricky but due to the professionalism there were no problems. My only regret was that I didn’t hire them when I bought the place originally. Highly recommend.

Thank you Ruth, David, Corey! We could never have pulled this off without you. It was a very difficult challenge to get this home sold in the timeframe we had and it was your website the buyers went to first, so I truly believe if we had not found you… we would not be in this great position now. We so appreciate it and we would recommend you to any of our friends looking for a realtor.

Dear Ruth & David, my family and I are thrilled with our new home. Thank you for your kind professionalism over many, many months! With Gratitude.

Ruth and Dave have been our realtors for at least 25 years. They helped us then and the whole team helped us now….with a special shout out to Willo, who helped in the purchase of the first place she showed us…talk about great listening skills. Professional, proactive and great negotiators. Caring and passionate, calm cool and comforting. Others have said it better than I ever could so I’ll just say this…Do yourself a favour and call Ruth, Dave and the rest of the team….you’ll be glad you did.

We would like to thank Ruth and David for making the recent sale of our home as painless (and profitable!) as possible. As first-time sellers, we were unfamiliar with the process and had many concerns. But David and Ruth’s calm professionalism guided us through…we would highly recommend them.

It was such a pleasure working with Willo. She came to every meeting with all the appropriate background information fully researched. She was knowledgeable in all aspects of buying a home and was such a help to us! During the whole process, we felt 100% confident inthe help we were getting from Willo and knew we could trust her completely. I wouldn’t have imagined going through this without her!

If you’re looking under the Testimonials segment of Ruth & David’s website, you’re already on your way to making a very good decision. Here’s a little bit on why we went with them and why we believe it was truly a great decision. We are of the opinion that our time is valuable. We had big decisions to make and we weren’t willing to settle for anything less than an exceptional realtor / client experience. Ruth and David respected our time, were always punctual, made the effort to truly comprehend our needs and understood that to us; this was an enormous step in our lives and not simply another real estate transaction. They are straight up, direct people who do what they say they will and represented our interests with zeal. Ruth and David get respect. They are connected, they know the real estate landscape and when you’re one of their clients, it’s like you have an advantage over everybody else. We know Ruth and David work all across Vancouver, but especially if you’re thinking East Van, there is absolutely nobody else you should even consider. These guys know the neighbourhood, they live in the neighbourhood, they love the neighbourhood and we believe Ruth and David provide an East Van edge that is unparalleled. We’ve just bought and sold and are in no hurry to move again anytime soon, but when that time does eventually come, there is only one call we will make. It’s the same one you should too

I strongly recommend Willo Jackson to anyone desiring to purchase a house in the Vancouver area. She was highly recommended to my wife and myself by our son, who had just bought a condo. Willo carefully guided us through the whole process: sending us possible listings months before our visit to Vancouver, taking us to examine over fifteen selected homes once we arrived in the city, pointing out the positive features and liabilities of each home and its location, advising us on strategically placing an offer on a perfect place, and helping us finalize the purchase agreement. Throughout all of these steps, we were deeply impressed with her background knowledge of particular localities in the city, her understanding of underlying physical features of each structure, her familiarity with the present-day market, and the cultivated relationships she and her firm had with many other agents. Before the closing date Willo sent us a very detailed list of the steps to take to complete the purchase and assured us she would be there whenever we needed suggestions or other help. Overall, her energy and enthusiasm were infectious and in the end we felt that we had a good friend on our side.   ​ 

Dear Corey,
I wanted to thank you. Please know how much I appreciate your personal sacrifice to make things right when others would not. I am genuinely grateful for all you did to facilitate a successful sale. You are a stand up guy which is sadly rare these days. You are a good person as well as a true professional. All the best to you in your career.

As a first time home-buyer I really appreciated the attention and time they/(Corey) dedicated to my search. Pretty amazing to get the same standard of care whether you’re spending millions or just starting out. I found my perfect place and couldn’t be happier!

To All Potential Home Buyers,
My partner and I were both first time homebuyers, and recently purchased a new home with the help of Willo and her team. As first time home buyers we did not know what we were in for or how to start the whole process of buying a home. We did a LOT of research, and met a lot of real-estate agents while attempting to go at it alone. We realized quickly that we needed help. However, we found real-estate agents irritating and phony. Preamble: I have a black and white personality, limited time, and short patience. We finally came across The Ruth & David Group website and were impressed by what was conveyed – they seemed personable and experienced. Best decision we could have made!! Willo is a superhero in our eyes and in what seems to be saturated market of real-estate agents – we consider her a rare find.
5 reasons why we will stick with Willo for life:
1. She made us feel like we were her only clients – My partner is a business owner and knows this is no easy task. In fact he is still perplexed as to how Willo managed to do it. I cannot stress enough that this is the MOST IMPORTANT trait you are looking for in a real estate agent because you snooze you lose when it comes to the battle of the properties.
2. She listens – You tell Willo something once and she gets it.
3. She is efficient and timely – She was quick, almost immediate, in her responses to our emails, texts, or phone calls.
4. She is competitive – She strives to be the best in whatever she does and it shows. If we were interested in a property we had a viewing ASAP. We were always happy to have her at an open house with us because she dominated the floor.
5. She is knowledgeable – Sadly we went to many viewings where the listing agent knew nothing about the property they were selling or had their facts wrong. Willo was always on the ball, kept them on their toes, researched the property and the area extensively before we arrived, and asked questions we would have forgot to ask otherwise. Willo does not “wing it” – if she does not know the answer she owns up to it and finds out what the answer is. Willo’s honesty was always appreciated.
We could not be happier with the service received from Willo and her team. We have so much trust in their competency to deliver the best customer service in Greater Vancouver.

Just a brief note to thank you for the nice job you did in managing the sale of my home. It turned out to be a bigger undertaking than I had anticipated and many was the time that I felt fortunate to have you in charge. You always seemed to be on top of things and never hesitated to go that extra mile. When I was so overwhelmed with “Estate Responsibilities” it was nice to know that this part was something I didn’t have to worry about. Thanks much for all you did and I would certainly be happy to recommend you to any others needing help with the sale of their home as well…

It is hard to miss The Ruth & David Group in our neighbourhood in East Van as they have sold signs up on houses everywhere. We got to know Ruth, David and Corey as we went to open houses looking to move from a duplex to a larger single family home. We learned a lot about our local real estate market from them and eventually they found us the home we were looking for. They provided sage advice and guidance as we went through some challenging negotiations trying to purchase our new home and their marketing efforts resulted in multiple offers and an excellent price for our previous home. This was the most important (and at times stressful) transaction of our lives and throughout it all the team was attentive to our many questions and needs. We would recommend them without reservation.

Ed and I would like to extend our gratitude for the great job you did selling the condo. The team did a tremendous job. I think we are still in shock, especially every time we walk by and see the “Sold” sign. Not having to do a thing to the place was such a bonus. Thank you so very much. You guys are real pro.

I have nothing but good things to say about my experience with Ruth, David, Corey and Willo. They exemplified all the qualities one would look for in a good realtor: excellent communicators and very professional, always available to answer any questions or concerns and extremely knowledgable about the real estate market. The photographs Willo took of my condo were beautiful! My experience was positive every step of the way and I highly recommend their team!!

I can’t thank you enough for your guidance, professionalism, thorough knowledge, persistence, perspective, and humor! You make dreams come true. You are the best! And you are the second most optimistic guy in the world – yep, I know someone who, believe it or not, is more optimistic. I want to thank you once again for all your efforts. I really appreciate your professionalism and ability to get the job done. I don’t believe this would have worked out without you!

Unfortunately, not every relationship ends with happily ever after. Throw a shared property in the mix and things could get complicated. Corey and the team at The Ruth and David Group were very sensitive and really supported us through a challenging time. They made our sale process quick, easy, clear and concise. We cannot even begin to describe how grateful and appreciative we were to have had Corey and the team on our side! Thank you all so very much.

Just a note to say how thankful we are to you and Ruth in the selling of our house on East 5th and Commercial Drive. We were so nervous about getting a realtor, but you came highly recommended and we really appreciate the fact that you were honest from the start, explained everything in detail, even the benefit of the Sneaky Peek. Everything happened exactly the way you said it would and we couldn’t be happier. Thanks again.

Thank you to both of you for all your hard work to make our sale a quick success! We didn’t dare to think that it would be that quick with such a great result! We are sad to be leaving but look forward to starting a new chapter and hope that the purchasers will enjoy their new home as much as we have enjoyed it for the past 7 years. We look forward to working with you again in the near future on our purchase.

One could come up with many adjectives to describe the level of service you get from The Ruth & David Group…knowledgeable, professional, responsive, timely, but most of all personable. The whole group exudes a feeling of caring for the client, and therefore go out of their way to make sure you are taken care of at every moment throughout the whole stressful process of selling your home. Their strategy to get the best outcome for you works, and we would not hesitate to strongly recommend their services, especially on the east side of Vancouver.

I worked with Ruth and David the first time 12 years ago when they were just Ruth and David (not yet a whole team!). After they found the house I’d always wanted and coached us beautifully through the offer, I was more than happy to recommend them to anyone looking on the East Side. Now fast forward 12 years, another transition, and The Ruth & David Group are there again, providing solid guidance, warm understanding, and knowledgeable advice. I will continue to recommend them to others. They are a wonderful part of the community.

Willo was the perfect professional to help us buying our first apartment. She laid out all our options and carefully explained the costs and benefits of each. She helped us make informed decisions and never pressured us in any way. She was an excellent communicator, a great negotiator, and a well researched agent all the while being fun to be around. Our parents, who were involved in the purchase, felt that she genuinely cared about our future and did a great job of involving them in the process. When we sell, it will be with her and her wonderful team. They all seem to be really excited about their profession and there was never a question they couldn’t answer. My partner and I trust them, bottom line. It is no wonder why they are the top team in East Van!

Ruth and David are well known in our area for being excellent realtors.  Many of our friends have raved about working with them. So they were an easy choice for us when we decided to sell our East Van duplex. But we were even more impressed with Ruth than we expected to be. We have worked with three realtors in the past 6 months and Ruth was by far and away the best, excelling at many different aspects of client service. On of her best qualities is patience. We started the process of selling without a clear vision of what or where we wanted to buy. She never tried to rush us or tell us what to do. She listened intently and asked us questions, which gradually helped us gain clarity on what we wanted. She was always available for us. Once we decided to list, Ruth connected us to a team of partners she works with, who really helped the stressful process of selling go very smoothly for us. From GlenHickey.com, the (free) design consultant who helped us make our home look its best, to Kireicleaning.ca who did the final cleaning, she recommended people who are pros. Most importantly, when it came to listing and accepting offers, Ruth made us feel she was protecting us as her clients. When it felt like the market was softening, she steadied our nerves. She always had our best interest at heart and it translated into multiple offers and a sale that we were ultimately very happy with. We highly recommend Ruth for anyone looking for a realtor in East Vancouver. 

Thank you David and Ruth, for always being the consumate professionals. Multiple offer situations can be stressful for both the realtor and the buyer, but you two handled it so nicely, making sure it was an ethical and fair environment for all bidders while keeping the interests of your sellers foremost in your mind. It’s a pleasure to work with you, I look forward to our next transaction!