Testimonials

I know you have received other letters of thanks but I would like to write one as well. Now that you have sold our house and helped us buy another on “the Drive’ we would like to thank you for helping us through the process. We chose you as our realtors because you were honest, there was no pressure, and we always felt that you were doing what was best for us. Thanks again for everything.

The Ruth & David Group is probably the most active Real Estate Team in the Commercial Drive area. I have been impressed time upon time by their knowledge of the history and culture of the Commercial Drive area. They seem to know everyone and everyone seems to know them. Due to this when it came time choose a Real Estate Agent or Team to represent us our immediate first choice was The Ruth & David Group. Ruth and Corey came out to meet us, see our place, find out what our situation was, what we were looking to achieve and give us their assessment of what they could get for us. They were upfront and frank about everything, no over estimations of our house’s worth or promising the world to get our business. Just a calm, reasoned appraisal of our situation and suggestions tailored to our specific needs. When it came time to put our place on the market they were easy to work with and incredibly efficient. Everything was arranged in 1 week, photos and floor plans put online and they had already put the word out to clients they knew were waiting for a property like ours. Our property was on the market for only 1 week. From what I understand approximately 50 groups saw our house in 4 days of showings. An incredible amount of activity for just 7 days of being on the market. In the end we had 8 offers on the 8th day. This lead to us getting a final selling price that was 23% over asking. All the way through this Corey helped us with everything and Ruth and David were in the background giving us sage advice and reassuring words to help us get through the more stressful parts. Joy was managing all of the details and Willo was handling all of our last minute questions during the Closing Period. It was an amazing whirlwind experience and yet it never made us feel like we were over our heads. The Team was truly amazing. I cannot make it any more clear than they wowed us and calmed us all the while impressing us with their ability to make everything go so smoothly that we never saw them making all of the arrangements in the background. I will always recommend The Ruth & David Group to anyone looking for a Realtor who knows the ins and outs of the East Side of Vancouver. Thank you again for everything.

If you’re looking under the Testimonials segment of Ruth & David’s website, you’re already on your way to making a very good decision. Here’s a little bit on why we went with them and why we believe it was truly a great decision. We are of the opinion that our time is valuable. We had big decisions to make and we weren’t willing to settle for anything less than an exceptional realtor / client experience. Ruth and David respected our time, were always punctual, made the effort to truly comprehend our needs and understood that to us; this was an enormous step in our lives and not simply another real estate transaction. They are straight up, direct people who do what they say they will and represented our interests with zeal. Ruth and David get respect. They are connected, they know the real estate landscape and when you’re one of their clients, it’s like you have an advantage over everybody else. We know Ruth and David work all across Vancouver, but especially if you’re thinking East Van, there is absolutely nobody else you should even consider. These guys know the neighbourhood, they live in the neighbourhood, they love the neighbourhood and we believe Ruth and David provide an East Van edge that is unparalleled. We’ve just bought and sold and are in no hurry to move again anytime soon, but when that time does eventually come, there is only one call we will make. It’s the same one you should too

Thank you Ruth, David & Corey for selling our house and finding us a new one in such a crazy market. We really appreciate all the work you did especially Corey while Ruth and David were away. We will definitely recommend you to friends who need a realtor.

The Ruth & David Group were a delight to work with. Their professionalism in focusing on me as a client was evident by their attentive listening. I never felt like I was asking a “dumb question”. They were always prompt to answer queries, and kept me abreast of the best options to meet my real estate needs. I would highly recommend their services.

I can’t thank you enough for your guidance, professionalism, thorough knowledge, persistence, perspective, and humor! You make dreams come true. You are the best! And you are the second most optimistic guy in the world – yep, I know someone who, believe it or not, is more optimistic. I want to thank you once again for all your efforts. I really appreciate your professionalism and ability to get the job done. I don’t believe this would have worked out without you!

This is just a quick note to thank you for your outstanding work selling our home in this difficult market. We don’t know how you did it but we are very pleased with the results. Your expert advice was especially helpful. We also noticed the care and respect shown to the house and the downstairs tenants by yourselves and Corey during the many open-house and appointment showings. It was appreciated.

Tailored to our needs and wishes. Professional and personable! Highly recommended!

Ruth and David are well known in our area for being excellent realtors.  Many of our friends have raved about working with them. So they were an easy choice for us when we decided to sell our East Van duplex. But we were even more impressed with Ruth than we expected to be. We have worked with three realtors in the past 6 months and Ruth was by far and away the best, excelling at many different aspects of client service. On of her best qualities is patience. We started the process of selling without a clear vision of what or where we wanted to buy. She never tried to rush us or tell us what to do. She listened intently and asked us questions, which gradually helped us gain clarity on what we wanted. She was always available for us. Once we decided to list, Ruth connected us to a team of partners she works with, who really helped the stressful process of selling go very smoothly for us. From GlenHickey.com, the (free) design consultant who helped us make our home look its best, to Kireicleaning.ca who did the final cleaning, she recommended people who are pros. Most importantly, when it came to listing and accepting offers, Ruth made us feel she was protecting us as her clients. When it felt like the market was softening, she steadied our nerves. She always had our best interest at heart and it translated into multiple offers and a sale that we were ultimately very happy with. We highly recommend Ruth for anyone looking for a realtor in East Vancouver. 

We would like to thank Ruth and David for making the recent sale of our home as painless (and profitable!) as possible. As first-time sellers, we were unfamiliar with the process and had many concerns. But David and Ruth’s calm professionalism guided us through…we would highly recommend them.

Buying or selling a house can be a very scary thing (especially in Vancouver)……so emotionally charged, with so many real consequences. I used Ruth and David for both. They were knowledgeable, professional and have integrity with no pressure. They put my needs first, not their commission. I have now landed in the right place, largely to do with their help. It’s a very big life decision and to Ruth and David I will always be sincerely thankful.

It was necessary for us to look to Ruth and David regularly for advice. Their counsel proved to be correct as we ended up with the results that we had hoped to achieve, we were continually impressed, and found them to be highly professional, knowledgeable and hard working.We are very pleased with the work of Ruth and David and would not hesitate in recommending them to our family, friends and colleagues.

Ed and I would like to extend our gratitude for the great job you did selling the condo. The team did a tremendous job. I think we are still in shock, especially every time we walk by and see the “Sold” sign. Not having to do a thing to the place was such a bonus. Thank you so very much. You guys are real pro.

Willo helped us to find a house we love in our chosen area in literally a blink of eye. She is knowledgable, full of energy, personal, flexible and most importantly accommodating. The whole group is very supportive of each other. I could tell there is a great working dynamic among all the members in the group. While working with Willo, it didn’t feel like she was the only one helping us out. She came with solid support from her whole team. My husband and I truly enjoyed working with her and the team.

I have nothing but good things to say about my experience with Ruth, David, Corey and Willo. They exemplified all the qualities one would look for in a good realtor: excellent communicators and very professional, always available to answer any questions or concerns and extremely knowledgable about the real estate market. The photographs Willo took of my condo were beautiful! My experience was positive every step of the way and I highly recommend their team!!

Dear Ruth & David, I can’t thank you enough for all your help these past few months, especially when I decided to buy this little place on East Hastings. When we sat down a few months ago, I didn’t fully appreciate what you meant about the process of buying a place – now I do! Many thanks.

Just a short note to let you know how much we appreciate all your help in selling our home and purchasing our new one. Having friendly, experienced, hard working realtors really does make a difference. It was nice that one of you was always available to answer questions and offer helpful advice. Warmest regards.

Dear Ruth & David, my family and I are thrilled with our new home. Thank you for your kind professionalism over many, many months! With Gratitude.

To All Potential Home Buyers,
My partner and I were both first time homebuyers, and recently purchased a new home with the help of Willo and her team. As first time home buyers we did not know what we were in for or how to start the whole process of buying a home. We did a LOT of research, and met a lot of real-estate agents while attempting to go at it alone. We realized quickly that we needed help. However, we found real-estate agents irritating and phony. Preamble: I have a black and white personality, limited time, and short patience. We finally came across The Ruth & David Group website and were impressed by what was conveyed – they seemed personable and experienced. Best decision we could have made!! Willo is a superhero in our eyes and in what seems to be saturated market of real-estate agents – we consider her a rare find.
5 reasons why we will stick with Willo for life:
1. She made us feel like we were her only clients – My partner is a business owner and knows this is no easy task. In fact he is still perplexed as to how Willo managed to do it. I cannot stress enough that this is the MOST IMPORTANT trait you are looking for in a real estate agent because you snooze you lose when it comes to the battle of the properties.
2. She listens – You tell Willo something once and she gets it.
3. She is efficient and timely – She was quick, almost immediate, in her responses to our emails, texts, or phone calls.
4. She is competitive – She strives to be the best in whatever she does and it shows. If we were interested in a property we had a viewing ASAP. We were always happy to have her at an open house with us because she dominated the floor.
5. She is knowledgeable – Sadly we went to many viewings where the listing agent knew nothing about the property they were selling or had their facts wrong. Willo was always on the ball, kept them on their toes, researched the property and the area extensively before we arrived, and asked questions we would have forgot to ask otherwise. Willo does not “wing it” – if she does not know the answer she owns up to it and finds out what the answer is. Willo’s honesty was always appreciated.
We could not be happier with the service received from Willo and her team. We have so much trust in their competency to deliver the best customer service in Greater Vancouver.

One could come up with many adjectives to describe the level of service you get from The Ruth & David Group…knowledgeable, professional, responsive, timely, but most of all personable. The whole group exudes a feeling of caring for the client, and therefore go out of their way to make sure you are taken care of at every moment throughout the whole stressful process of selling your home. Their strategy to get the best outcome for you works, and we would not hesitate to strongly recommend their services, especially on the east side of Vancouver.

I wanted to pass on to you some feedback on one of your realtors. We worked with Ruth Chuang of The Ruth & David Group on a recent purchase and wanted to express what an outstanding agent she is. She was our voice of negotiation, concerns, and aided us in our decisions. It is no wonder she is one of Vancouver’s top agents and I will continue to recommend her and her team to anyone looking to sell or buy. Your advertisements about ‘Realtors Help ‘ and ‘Realtors Care’ are very true and Ruth is exemplary of this.

You made this process so easy for us!! Thank you for all your help in selling our house.

Unfortunately, not every relationship ends with happily ever after. Throw a shared property in the mix and things could get complicated. Corey and the team at The Ruth and David Group were very sensitive and really supported us through a challenging time. They made our sale process quick, easy, clear and concise. We cannot even begin to describe how grateful and appreciative we were to have had Corey and the team on our side! Thank you all so very much.

Wow. I was so impressed with the amazing service and thrilled with the results the team provided in selling my condo. Having not gone through the process before Ruth was very patient in answering all of my questions, guiding me through the steps and working with me. Also, I was selling while out of town and she was terrific in running around and tracking down keys and getting documents to my tenant to sign. Selling when you have a tenant can be tricky but due to the professionalism there were no problems. My only regret was that I didn’t hire them when I bought the place originally. Highly recommend.

Willo,
You really are a special person. Thank you for your note. I reallly needed it today, because I couldn’t think of anything except the house. I really appreciate everything you and the team have done for me.

Thank you very much for all of your hard work in finding us a wonderful home to purchase. We really enjoyed working with you in our endeavor. We know for certain you can’t get a better realtor than you two.

Not only are you seasoned, strategic, and on top of every innumerable detail, you all clearly love what you do. Our buy, our sell, and all the negotiations and hoops — your first class service and wisdom made for smooth sailing. We’re clients for life.

It was a pleasure working with both you. Had I know that it would have been such a quick sale I would’ve listed with you guys last year when I first put the house on the market but hindsight is 20/20. Your professionalism and expertise are very much appreciated and respected. Thanks again for your efforts and hopefully we’ll cross paths again. You can be sure that I’ll be referring everyone I know to you.

Thanks so much for everything. Working with you guys was a real pleasure.

Willo was the perfect professional to help us buying our first apartment. She laid out all our options and carefully explained the costs and benefits of each. She helped us make informed decisions and never pressured us in any way. She was an excellent communicator, a great negotiator, and a well researched agent all the while being fun to be around. Our parents, who were involved in the purchase, felt that she genuinely cared about our future and did a great job of involving them in the process. When we sell, it will be with her and her wonderful team. They all seem to be really excited about their profession and there was never a question they couldn’t answer. My partner and I trust them, bottom line. It is no wonder why they are the top team in East Van!